Vehicle Documentation Techniques: 1.0 hr.
This session will cover the critical component of documenting the damage to the vehicles. As we all know, the minor damage, if any is quickly repaired. Photo documentation of these vehicles is very important given that calculations can be performed from what is scene and interpreted from the photographs to determine the speed at impact and subsequent forces imparted to the struck or claimant vehicle and occupants. Too many photos that are taken and later required for analyses are marginal and sometimes not at all effective to perform analyses. Proper photo techniques, bumper structure and systems will be covered.
Occupant Kinematics: 1.0 hr.
This session will cover the study of how the occupant within a struck vehicle will move given the force applied to the vehicle. Occupant Kinematics is the foundation of many studies that have been performed involving human tolerance to low-speed collisions.
If we have an understanding of Occupant Kinematics, we will then understand which direction the body will move when struck from the rear, the side, or any other direction. This knowledge is important when looking at the vehicle damage statements – red flags become easier to identify. Having increased knowledge and terminology in occupant kinematics enhances the adjusters’ ability to articulate and negotiate on the particular stand that is being taken on the case.Vehicle Fires and Subrogation: 1.5 hour and 4 hour sessions
The number of recalls by the major manufacturers in the U.S. over the last ten years has tripled in the U.S. Arson and fraud is on the rise. This session is designed to increase recovery potential on vehicle fires by empowering the adjuster, subrogation professional and attorney on the many aspects of vehicle fires from cause analysis, manufacturing and design defects, service and maintenance. The claims professional will gain enhanced ability in evidence preservation and fact finding that is critical to build and win a case in subrogation, arson and fraud.
Vehicle Component Failures and Subrogation: 1.5 hr.
This session is designed to increase recovery potential on vehicle component by empowering the insurance claims professional and attorney on why cars fail. The fact is that cars are more complex than ever before. This complexity is a contributing factor in the failure rates we see today from both the manufacturing and the repair/service industry. The number of auto recalls yearly has about tripled in the past decade. This class will discuss failures that occur involving steering, brakes, tires, airbags, engines and common component failure issues. It will include failure analysis techniques, evidence preservation and fact finding critical to build a case.
Collision Reconstruction Principles for Adjusters: 1.5 hr.
This session will provide insight, practical tips and tools to assist in making preliminary decisions on liability involving vehicle collisions. Issues such as who hit whom, red light disputes, scene documentation, police reports, Data Recovery Systems, vehicle damage analysis for damage consistency determination, speed determination and other reconstruction techniques and principles will be discussed.
Auto Theft and Recovery: 1.5 hr.
Recovered auto thefts, whether burned or not, can provide definitive evidence to determine the facts of how the car was stolen or was not stolen. This session gives insight into identifying whether a vehicle was stolen with or without the owners keys, how modern lock and ignition systems work. Analysis techniques, red flags, evidence gathering and preservation will be discussed. In addition, the component hardware that makes up modern ignition and lock systems will be visually demonstrated.
Construction Defects and Building Practices: 1.5 hr.
General Construction practices and typical homeowner claims will be discussed. This will relate to water intrusion and other faulty construction problems. A legal perspective on construction defects and subrogation will also be covered.
Water Loss Claims in the Home: 1.5 hr.
Among the more ubiquitous claims in home losses is water damage due to component failure in the home. Manufacturing and design defects in water lines, filters, hoses and other products in addition to service and maintenance issues will be discussed. The emphasis of this class is on effective file development, investigation and strategy for recovery dollars in subrogation.
